ClearChoice Dental Implants Employee Reviews

Pros – Ability to work independently. Four day work week.

Cons – Vacations must be taken during pre-determined weeks, can not schedule time off as needed.

Pros – Salary and benefits are decent

Cons – Very poor leadership when I was there. Company was on their 5th CFO and 3rd CEO since its inception in 2005. In my personal experience, training was non-existent across the company. I worked with multiple departments and we all had to teach each other which is not efficient. Often I was told to look in the history to see what was done but often that was incorrect. The hours in the accounting department were long and sometimes spilled into the weekend so no work/life balance at all. Not enough bandwidth to handle the increasing workload.

Advice to Senior Management – Slow down and take time to ensure your staff have the necessary training to to their jobs. Not just in accounting but across the entire organization. Everything is not an emergency and shouldn't be treated as such

No, I would not recommend this company to a friend

Pros – You really do help change people's lives every day.

Cons – Employees used to be valued above all else, now it is all about the money.

Advice to Senior Management – You have (had) great employees who are willing to do great things for their patients and the company, but you have squandered that by systematically taking away all the little "perks" that you gave to the employees. Now they feel undervalued and trapped because working at ClearChoice is a stigma in almost every market you are in so they can not leave and find other work easily. Get back to highly valuing your employees.

Pros – Decent benefits and Friday's off.

Cons – High Pressure, High stress, Poor work life balance, Bonus program cut, Unsettling feelings about the future of the company.

Advice to Senior Management – Multiple lay offs of key employees have happened over the last several months not only at the corporate office but now at the center level. This should have been handled before it got to this point. Now, it is a downward spiral. The leadership team is making decisions that are effecting profitable centers in a negative way. The technique ClearChoice " specializes" in is becoming more and more common everyday. Instead of making profitable centers suffer, work on the ones that are not. Areas to focus on are having a phenomenal scheduling center ( as of now, it is a joke) , local marketing and finding more ways to get patients financed. The centers who aren't profitable should be handled individually not thrown in with the centers that are.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Pros – Restructuring ClearChoice Management Services thus providing better support to their 30+ doctor owners nation-wide.

Cons – Lack of guidance and communication from ClearChoice Management Services

Advice to Senior Management – Better communication to Directors and traveling managers

Pros – 4 Day Work Week Ability to build relationships with co-workers if you can escape being traumatized, berated, and stressed beyond your breaking point.

Cons – This company has no appreciation for their dedicated employees who put this ridiculous job before everything. Since October 8, 2011 ClearChoice has been held by a private equity firm. They fired good people and hired unqualified individuals who do not and did not have the proper background and or experience, but they apparently have "other" qualities. Additionally nobody receives raises not even a cost of living increase. No matching 401K, vacation is a joke and you are not allowed sick days.

Advice to Senior Management – ClearChoice should be about the patients not your bankroll. Get a grip on reality. Treat your employees with the respect they deserve.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Pros – Meaningful work that improves patient lives. Chance to work with people that are passionate about and believe in what they do as well as a chance to work with some of the best doctors in the country. Ability to make an impact quickly with limited barriers to getting things done. Overall I feel the company pays competitively.

Cons – Leadership team is in disarray with new faces on the team constantly which leads to no clear direction. Sales are flat so the pressure to perform is extremely high. Focus is shifting from improving patients' lives to simply making as much money as possible. Cost cutting measures are at an all time high as evidence by first layoff in company's history in August 2013. Benefits are OK although time off is a joke at 1 week of vacation.

Advice to Senior Management – Figure things out. ClearChoice is the undisputed leader in implants and you have an amazing brand that changes lives. Stop turning over the leadership team and find a direction that focuses on the patient and not just making money. Layoff of key staff at CCMS is a mistake that will be tough to recovery as your best employees will now start jumping ship.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Pros – Very autonomous environment. We work hard, but are given an opportunity to make an impact in the company, our voice is heard. If you are willing to push yourself you can excel here. Fun environment and high quality co-workers. Very dynamic company where change is embraced. Strong leadership team.

Cons – We do not necessarily have all the systems we need to be efficient. Many of the existing systems don't "talk to each other"

Advice to Senior Management – Continue to reach out to internal and external customers to gain insight into what's working and what isn't working.

Pros – -Helped to transform patients' smiles
-Participant in patients' life transformations
-Great compensation package
-Exposure to technical advances
-Experience enrichment

Cons – Despite the compensation and benefit package, quality of life while working here suffered immensely. I should have had a clue when after flying across the country to interview for two days of hands-on work in the clinic, I was never contacted officially to be offered the job. Only after I had alerted the Center Administrator of the clinic in which I interviewed that I had recieved no formal offer was I contacted by "the boss" in Denver that he would offer me the job. Had I been more practiced at the game of interviewing and negotiations, I would have had a better idea of the job specifics, the unreasonable demands and would have steered clear. Lesson learned.

Prosthodontist had an unreasonably high expectation of quality and volume of work, which forced lab personnel to work unreasonable amounts of unpaid overtime, which had a very diluting effect on the otherwise high-end salary.

After months of working with a prima-dona dentist that did not like me questioning the practicality of the menial tasks he requested, I was given an even larger workload and ultimately released from employment for not having it completed on time.

Advice to Senior Management – Take control of your company.

No, I would not recommend this company to a friend

Pros – The work isn't difficult and the pay is decent. The benefits are probably standard. I liked most of my coworkers.

Cons – I gave myself a few months to get some perspective before I wrote this review. My analysis is the same: the management is not good, most importantly they lack the ability to communicate properly to their employees. I was never given a performance review and my supervisor spoke to me less than ten times. They were usually in meetings with each-other and rarely present on the floor.

They hire and promote a certain kind of "sales" personality type. Disingenuous/smarmy workers easily get ahead, even without the requisite experience or skills. Nepotism is also a problem here.

The worst of it is how quickly they will dispense with employees they no longer have use for. There will be no warning, they will simply shove you out the door. Many of my coworkers lived in fear of being fired. I literally have PTSD from this work experience and I've avoided even thinking about it because it induces so much anxiety. I was shocked when I started with a new company and everyone was nice to me, management communicated openly, and expectations and goals were laid out immediately. However, I'm thankful ClearChoice is a thing of my past, it was a terribly dysfunctional workplace and I'm now at a place where I'm appreciated and well-liked by my company and coworkers.

Advice to Senior Management – Open communication, more management presence on the floor, less management meetings, performance reviews on a regular basis, basic kindness and decency.